Buyer FAQs

Here are the commonly asked questions about this years Toronto Online Art Fair. We will be updating this page throughout the fair.

General Information
Buying Artworks
Programming 
 

General Information

What is an “Online” Art Fair?
Due to the current global pandemic, as well as the cancellation of all outdoor events and festivals in Toronto with attendance of more than 250 people through July 31, and those with attendance of 25,000 or more through August 31, TOAF has had to cancel our usual outdoor event at Nathan Phillips Square and pivot to an online version.  Over 300 juried artists are participating and thousands of artworks will be available for you to browse and purchase from the comfort of your home.

Can’t you postpone the outdoor Fair to later this summer?
As much as we would love to, this decision is not really up to us. Nathan Phillips Square is not rescheduling any cancelled summer events at this time and is fully booked for the Fall, nor are we confident that our visitors will be comfortable returning to a crowded event so close after quarantine.

When is the Online Art Fair?
July 2 - 12, 2020. The online platform has allowed us to expand our engaging programming and promotion of the artists from our usual 3 days, to 10 full days of virtual art sales, kids programming, talks, studio tours and more. The artworks will go on sale July 2nd at 12 pm Noon.

How do I get to this ‘Online’ Fair?
Get to know the artists: www.torontooutdoor.art/artists
Browse and purchase artworks available for sale: www.torontooutdoor.art/artwork
Explore our online programming: www.torontooutdoor.art/schedule

What is the best way to engage with the online fair?

  1. Follow us on Instagram or Facebook
  2. Sign up for our newsletter
  3. Be sure to check out our free programming
  4. Browse and buy thousands of artworks 
  5. Get to know the participating artists

Is this online fair a permanent change?
TOAF made the change to a digital Fair this year to keep connected with our patrons and make sure our artists still had a platform to sell their works, win awards and connect with you. We hope to keep some aspects of the online version for our 60th anniversary next year and beyond, but we know our home is at Nathan Phillips Square. We look forward to being back in person in July 2021!

Buying Artworks

How do I buy artworks?

  1. Browse through 3,000+ Artworks available for sale.
  2. Similar to the outdoor Fair, you purchase one individual artwork at a time. Each artwork has a ‘BUY NOW’ button.
  3. Read the artwork description carefully before buying. Note if taxes/shipping/delivery is included or must be paid for separately based on your location. Contact the artist directly if you have questions. 
  4. The ‘BUY NOW’ button will either take you directly to a check out link, or to a third party purchase page (Etsy, for example). 
  5. Use your credit card, visa debit, or prepaid credit card to complete the purchase.
  6. The artist will reach out to you to confirm shipment/delivery.
  7. Wait for your beautiful artwork to arrive! 

Artworks will go on sale beginning July 2, 2020.  All artworks are listed in Canadian currency. Buyers will not hold TOAF accountable for shipment delays.

Are artworks sales final?
Artwork is nonrefundable unless negotiated and mutually agreed upon between the buyer and the artist, and then brought to TOAF to process within 30 days of purchase. No refunds will be issued after 30 days from date of purchase. Both the artist and the buyer must contact TOAF to request the refund. TOAF will issue a refund to the customer for fees paid. It is the responsibility of the buyer and the artist to arrange the return and cover return shipping costs of the artwork. 

Is shipping included?
Shipping may not be included and instead need to be paid for separately. Please read the artwork description carefully before purchasing and reach out to the artist if you have questions. The delivery of the artwork is between the buyer and the artist, TOAF does not take responsibility for the delivery of artwork. All buyers expressly assume all risk and liability from purchasing from the TOAF website.

What if I want to meet the artists?
We know one of the best parts of the Fair is meeting the artists face-to-face. To respect physical distancing guidelines and make the most out of the online experience, we encourage everyone to connect virtually. We encourage our artists to share their social media handles and other ways to get in touch, so that relationships can continue even after the Fair. Don’t be shy, get in touch with the artists, they can’t wait to meet you!

Ways to engage with artists:

  • Follow the artist on social media.
  • Email them!
  • Read their bio to see if they’ve offered another way to connect (Facetime Calls, Zoom Meetings, scheduled Instagram Live studio tours etc.)

Programming

What is happening to your usual talks, tours and other programming?
Our amazing programming is still happening! Join us via Zoom, Youtube, Instagram Live, and IGTV. You can look forward to activities for kids, artist studio tours and art talks from our Programming Partners StreetARToronto and The Power Plant Contemporary Gallery and more. To stay up to date on programming announcements sign up for our newsletter, follow us on Instagram @torontooutdoorart or see the schedule below.

Explore the programming schedule → 

What is Zoom?
Zoom is an online video meeting platform. People can video chat, share videos and images on their screen, and have open discussions. This is a free platform you can add onto your desktop or smartphone. 

Is there an Awards Ceremony this year?
Absolutely! The Awards Ceremony will be held online on Thursday July 9th, details TBA on our program Schedule page. In the meantime, take a look at the Awards List or browse a collection of artworks from last year’s award winners.

 

If you have questions about the artwork, please reach out to the artist directly via email
If you have any questions about the Fair or need support please email [email protected]